Connecting technical products with technical audiences requires a different approach than connecting products with consumers or businesses. While the framework is similar, developers, engineers, and data scientists often behave very differently from their non-technical counterparts.
I've been targeting technical audiences since 2008, with a special focus on developers since 2016. This article is a work in progress where I’ll share my experiences to give developer marketing practitioners a reliable source of battle-tested strategies, tactics, and techniques.
Developer marketing refers to the activities a marketer or a company does to target software developers and other technical audiences, like data scientists and data engineers. Typically, it involves technical companies targeting developers as users (like GitHub and JetBrains), but it can also include software companies that need developers to integrate with their software (like Adyen and Atlassian).
These companies might sell developer, data engineering, and DevOps tools, offer software services through APIs, promote open-source projects, or do anything in between.
Developer marketing exists as a distinct field because technical audiences are different from other consumers. Software developers have become a primary target audience for many software companies, and they bring unique challenges:
These traits translate into key differences that make marketing to developers require a unique approach. Developer marketing is about educating, enabling, and inspiring developers to try, use, and talk about your product until they pay for it later, eventually.
Because developers are marketing-averse, they don’t want to jump on a call, get spammed by nurturing emails, or hear sales pitches. They won’t trust your narratives either, unless they come from credible sources within their community.
Developers are natural problem solvers. They usually want to explore your product on their own, not just to see how it works, but to understand how it’s built. That’s why so many companies have engineering blogs that share internal challenges, best practices, and technology choices. Developers consume this kind of information to fully understand how your product works and how it will behave (for example at scale). It’s not just curiosity, developers need a thorough understanding because the choices they make today will affect their work for years to come.
Despite these differences, developer marketing is still marketing. It follows a marketing framework where you need to understand your customer, position your product in the market, create awareness, and drive sales. However, developer marketers need to adapt the traditional framework to emphasize the steps that resonate with this unique audience.
Here are some key nuances on how to approach it:
Developers can spot nonsense from a mile away. You won’t be effective at marketing to developers if you don’t fully understand your product.
Listen to them. Ask why over and over. Get to know their challenges and how they use your product. Understand why and when they choose alternative products.
Developers are inserted into ecosystems. Understand their ecosystem: the programming languages they use, their workflow, the surrounding technologies, how it’s evolved, who’s using it today, and where it’s heading.
Articulate the benefits with facts and figures. Avoid buzzwords and inflated claims.
Understand the landscape around your product and position it clearly and honestly. Develop a trustworthy messaging framework that won’t rely on psychological triggers alone but is grounded in authenticity.
Focus on the developer experience:
Developers don’t want narratives, they want proof. Prioritize educational content over persuasive content, showing what’s possible with your technology and how to achieve it. Offer real solutions to real-world problems, avoiding keyword stuffing and empty sales pitches. Provide tutorials that include practical projects developers can replicate to learn by doing, share code examples, and address common challenges honestly while doing it.
Be transparent about pricing and your business model. Clearly outline the buying process, including trial periods, subscription lengths, and cancellation procedures.
Transparency is key here. You need to humbly share information about your company, your product, your challenges, and your wins. Case studies, demos, and engineering blog posts are great ways to build trust. Share your vision, discuss your roadmap with developers, and ask for their feedback. Cultivate a community around your product to encourage word-of-mouth.
Developer marketing is still marketing, but it avoids the overblown claims that give marketing a bad reputation. It’s about understanding your audience and providing clear, relevant information about what you do, why you do it, how you do it, and why it matters.
Any marketing strategy must define the channels used to reach its target audience. When it comes to developers, this is one of the most common and important questions. Developers don’t like marketing, so how do you find the best channels to reach them?
First, understand where your potential customers are. Here are two ways to start:
No matter what channels you pick, I always recommend testing each one individually to measure how much traction you can actually build.
Here are a few channels you can use, and why they matter:
Word of mouth is probably the strongest channel you can have. I’ve worked with companies where it was so powerful that developers became not just users but vocal advocates. It’s not easy to reach that point, especially early on. But remember, developers trust their peers more than anyone else, for better or worse.
What can you do? Make sure your product solves a real problem. Make sure it solves that problem really well. And make sure it delivers a great developer experience while doing it.
Referrals are a way to boost and track word of mouth. Programs can benefit both the referrer and the referred through special pricing, discounts, extra usage, extended trials, and more. This approach leverages already acquired customers, helping reduce CAC and potentially increasing LTV. It's especially effective for recurring business models like subscriptions.
While traffic numbers are debated, Hacker News brings in millions of monthly visits from developers and tech professionals. It’s a place where they share, learn, and discuss about technical topics, making it an excellent (while tricky) channel to connect organically with your audience.
There are two main ways to leverage Hacker News:
The ideal situation? Someone outside your company mentions your brand first, maybe by posting your article or bringing up your product in the comments. Then you join in and keep the conversation going.
Reddit is home to deep discussions about your industry, product, and the problems you’re solving. Map out the relevant subreddits and monitor them. Use social listening tools to track keywords, product mentions, and category-specific conversations.
Jump into those conversations with a genuine desire to help. I’m talking here about organic engagement, not treating Reddit like an ad space. One great format for developer audiences is the AMA (Ask Me Anything). I’ve used this to let Redditors engage directly with our company’s engineers and developer advocates. The results were excellent.
SEO for technical products is tricky. Developers aren’t likely to read a 2,000-word keyword-stuffed blog post. Based on experience, I recommend focusing first on commercial keywords, especially product comparisons and technical overviews, before moving to top-of-funnel content like how-tos and tutorials. Deep technical content performs well when it involves complementary tools, contains working code, and solves real problems.
Engineering blogs blend SEO with thought leadership. This is where engineers talk to other engineers sharing best practices, tech decisions, lessons learned, and more. This channel is hard to scale. But if your brand is solving hard (or popular) problems and you’re willing to invest in quality content, it’s one of the best ways to earn developer trust. Since these posts aren’t always optimized for SEO, make sure to distribute them through other channels, including your newsletter, social media, or even as PR to newsletter aggregators.
Starting a YouTube channel as a company is challenging. It typically requires heavy involvement from your DevRel team and lots of trial and error to figure out what resonates.
I usually don’t recommend launching a company-branded channel from scratch. Developers do spend hours on YouTube, but mostly watching personal, independent channels. In many cases, your developer advocates will build their own personal channels and talk about your product naturally. That works much better than an official brand channel, which often feels inauthentic.
If you do go forward with YouTube, go all in. Respond to comments, publish consistently, and engage with the community. Formats I’ve seen work well include:
I’ve rarely seen official brand videos gain traction unless they build on top of individual creators’ trust.
Conferences are one of the best ways to engage developers in person. But just showing up with a booth isn’t enough. When attending events, your goal should be to win the event:
Still the gold standard for developer Q&A. Use it to help your users get value faster. Track your product, your category, and relevant keywords. Have your support engineers, advocates, or tech marketers answer open questions.
Keep the answers technical and helpful, not promotional. This is also a great place to collect feedback about your developer experience and bring it back to your product team.
Open source is a powerful trust builder in the developer world. I’m not just talking about open-sourcing your own product. There are other ways to get involved:
All of these build credibility and connect your brand to the ecosystem in a meaningful way.
Yes, developers are marketing-averse. But they’re still human, and every paid channel can work if you use it right.
Twitter (X) has its ups and downs. It’s a great place to listen, engage, and offer support. Use it to share updates, run polls, and build a brand voice if it fits your strategy.
In my experience, Twitter has been best for support, webinar promotion, quick engagement, and as part of major product announcements.
Developers trust their sources. Influencer marketing is growing fast, and when done right, it can significantly boost word of mouth. My two tips:
Just make sure it feels authentic. The best results come when influencers truly use and believe in your product. And remember: once you associate with an influencer, their reputation affects yours—for better or worse.
Finally, let’s talk partnerships. One great example is JetBrains partnering with the Python Software Foundation (PSF). JetBrains offered the infrastructure for the Python Developers Survey, while the PSF promoted it. It was a win-win: the PSF gained insights, and JetBrains got visibility and authority.
Product integrations work the same way. When two companies combine forces to offer value, it opens the door to reach new audiences and create stronger user experiences.
This is by no means an exhaustive list. Developers are everywhere, online and offline. Your job is to find where they are now, prioritize the right channels, test, validate, scale, and then move on to the next one.
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